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NEW Veteran's Service Card

Recently released CAF members can now request the new Veteran’s Service Card

Veterans released between February 2016 and September 2018 can now request their Veteran’s Service Card, with the downloadable, mail-in application form available below. The form lists the information you will need to provide for verification of previous military service. The use of a mail-in application form is necessary to conform to federal privacy and security considerations.

The new Veteran’s Service Card (VSC) helps you stay connected to military and veteran support programs during your transition from military to civilian life. This card also recognizes your previous service as a Canadian Armed Forces (CAF) member.

It is estimated that there are 26,000 veterans who are now eligible to apply for their Veteran’s Service Card. Another estimated 450,000, who have honourably released prior to February 2016, will be able to apply for their Veteran’s Service Card during the summer of 2019. This staged approach allows the Department of National Defence and Veterans Affairs Canada to ensure that the necessary resources are in place to verify, produce, and distribute the Veteran’s Service Cards.

Who is eligible

You are eligible to receive a Veteran’s Service Card if you have:

  • completed basic training and
  • been honourably released from the CAF

As of September 2018, all eligible members automatically receive a Veteran’s Service Card as they release from the CAF, and will receive their card during their final release interview.

Veterans released before February 2016 will be able to request their Veteran’s Service Card during the summer of 2019.

Instructions for Veteran’s Service Card applications*

1. Download the Veteran’s Service Card Application Form. The application form can be filled out electronically or handwritten. For handwritten submissions, please ensure you print in clear block letters.

2. Print off the application form. It is recommended you keep a copy of your application for your own records.

3. Veterans who, while serving, were issued either the National Defence Identification (NDI) 20 Canadian Forces Permanent ID card, or NDI 21 Civilian ID card only need to submit a completed application form. Members who were not issued either of these two ID cards, or do not know whether they were issued any of these ID cards, must also include the following with their application form:

1) a passport-like quality photo, AND
2) proof of identity in the form of a photocopy of a valid Government issued photo identification.

4. Mail the application form and enclosures (if applicable) to the following address:

Director General Defence Security
National Defence Identification Service
Veteran’s Service Card
National Defence Headquarters
MGen George R. Pearkes Building
101 Colonel By Drive
Ottawa, ON K1A 0K2

* Please note that only applications from veterans released between February 2016 and September 2018 will be accepted for processing at this time.

Contact us

For more information or for assistance, contact [email protected].

You may not be able to open these forms in your internet browser. To view these PDF forms, you need to:

  1. Use your computer (Mac or PC). The forms may not open on mobile devices (iPads, tablets, mobile phones, etc.).
  2. Download the PDF file to your computer. Save the file in a place you can remember.
  3. Use Adobe Reader 10 (or higher) to open the form. You can download Adobe Reader 10 for free from their website.

If you still have issues, read Adobe’s article on how to solve common issues.

Frequently asked questions
Q1. I am releasing from the Canadian Armed Forces shortly, how can I get my Veteran's Service Card?
Q2. Can I use the new Veteran's Service Card as an official identification card?
Q3. Does this new card replace the CFOne card?
Q4. When will the new cards be available to veterans who released before September 2018?
Q5. I already have an NDI 75 card. Should I apply for the new card to replace it?
Q6. My father was a veteran who served in the Canadian Forces in the 1980s and is now deceased. I have all his service information. Will I be able to apply for a Veteran’s Service Card in his name on behalf of his estate?
Q7. Where can I find an application form for the new Veteran's Service Card?
Q8. Is there anyone who can help me with my application for the new Veteran’s Service Card?
Q9. Where can I find more information?
Q10. The word “Veteran” is on the Veteran's Service Card. What is the link with Veterans Affairs Canada (VAC)?
Q11. Why is issuing the Veteran’s Service Card important? Is there any connection with CAF personnel initiatives being implemented under Canada’s Defence Policy, Strong, Secure, Engaged (SSE)?
Q12. Why is there a delay in providing a Veteran’s Service Card to veterans who released from the CAF prior to February 2016?
Q13. I served in the CAF for two separate, non-consecutive periods. The first time was for eight years in the Reserve Force in the 1990s, reaching the rank of Sergeant, and then again in the Regular Force, from 2003 to 2007. I was given credit for prior military service when I re-enlisted in 2003, but because I also changed trades I was reduced by two ranks to Corporal. I released for the second time in 2007 as a Master Corporal. Will my Veteran's Service Card reflect my Sergeant rank?
Date modified:2018-12-03

Happy New Year 2019

Best Wishes to All